Paypal is the current method of payment that I'm accepting. If you decide you want to cancel your order, let me know and a refund will be issued. If it's the case where the shipping is less than what was mentioned in the listing, I will issue you a refund for the difference through Paypal. For the invitation listings, though, a non-refundable down-payment(deposit) is needed.
I won't sell your information to anyone. I'm only using your information to send your purchase(s) to you and to keep track of who bought items from me. I will be using USPS or UPS to ship your items to you. Also, I am currently only shipping to the U.S. It will take less than a week to ship your items, if it's already made up. If it's a custom item, it'll take 3-4 weeks for your item(s) to get to you. If, for some reason, you need things for a certain date, contact me at least 2 weeks(3 or so weeks if it's a quilt or a big order) prior to see if I'm booked up or not. A confirmation email will be sent to you when you make your purchase, as well as when it is sent out to you.
There is a 30 day money back guarantee, that starts when you receive your item. If for some reason your item was lost, I will contact USPS to try and track it down. If it cannot be located, a refund will be issued to you. If an item was damaged when it reached you, a replacement item will be sent to you or a refund will be issued.
If it's the case where I can fix the item, I will do my best to.
If you would like a pom-pom added to a hat you want to purchase, want a different color hat, shawl, or scarf, a mens or child size hat, etc., contact me. If there's something you're interested in having made, that isn't shown in my store, contact me to discuss it. I might be able to make it for you.
If there are any questions, feel free to contact me about them.
I won't sell your information to anyone. I'm only using your information to send your purchase(s) to you and to keep track of who bought items from me. I will be using USPS or UPS to ship your items to you. Also, I am currently only shipping to the U.S. It will take less than a week to ship your items, if it's already made up. If it's a custom item, it'll take 3-4 weeks for your item(s) to get to you. If, for some reason, you need things for a certain date, contact me at least 2 weeks(3 or so weeks if it's a quilt or a big order) prior to see if I'm booked up or not. A confirmation email will be sent to you when you make your purchase, as well as when it is sent out to you.
There is a 30 day money back guarantee, that starts when you receive your item. If for some reason your item was lost, I will contact USPS to try and track it down. If it cannot be located, a refund will be issued to you. If an item was damaged when it reached you, a replacement item will be sent to you or a refund will be issued.
If it's the case where I can fix the item, I will do my best to.
If you would like a pom-pom added to a hat you want to purchase, want a different color hat, shawl, or scarf, a mens or child size hat, etc., contact me. If there's something you're interested in having made, that isn't shown in my store, contact me to discuss it. I might be able to make it for you.
If there are any questions, feel free to contact me about them.